UVA Help Desk

Call 4-HELP

Talk with a Help Desk advisor by phone.
Phone: 434-924-4357
Toll-free: 866-469-4866
Response Target:
< 60 Seconds Actuals

Live Chat

Talk with a Help Desk advisor right now via instant message.
Response Target:
< 60 Seconds Actuals

Create or Manage Cases

Log in to My Help Center and click "Create a Case" or view status of existing cases.
Response Target:
< 4 hours   Actuals

Email

Contact the Help Desk via email at 4help@virginia.edu. Be as detailed as possible. If you need immediate assistance, please choose another option.
Response Target:
< 4 hours Actuals

Local Departmental Support

Faculty/Staff: If your school's help desk or your department's Local Support Partner (LSP) maintains your computer, contact them for questions about when and how best to proceed. NetBadge Login required to view the LSP List.

Other UVA Help Resources

Integrated System Help
Student Info. System (SIS) Help
Password Help
Health Center Help Desk
Accounts
Cavalier Computers